Frequently Asked Questions

Will I get a refund if I drop out of classes after the start of term?

There may be numerous reasons why you may wish to cancel your child's place part way through a term, please contact us to discuss this. Our terms and conditions state;

If you cancel your place one week before the start of the term begins we shall refund your money minus an administration fee of £5.00.  If you cancel your place during term time then no refund shall be forthcoming.  Any cancellations due to acts of God, terrorism, war and pandemics will not be refundable.

Refunds/credits are considered for medical reasons causing absence for three or more weeks. 

We start children when they are 3 ½ years of age, we recommend children under 4 attend a crash course before starting weekly lessons. Young children who are finding the environment upsetting are given three weeks to settle, if there is no improvement we will ask you to take them out of the lessons. Credits for the remainder of the term will be given only if the child has previously attended a crash course.